Effective Date: 23 August 2026

 

These Terms & Conditions (“Terms”) govern your use of the HomeTruth website and any Buyer Risk Report, research, advisory, interpretation call or related service provided by HomeTruth (“HomeTruth”, “we”, “us”, “our”).

 

By submitting a request, accepting an assignment, making payment or using a HomeTruth service, you agree to these Terms.

 

For questions, contact:

support@hometruth.in

 

1. What HomeTruth Provides

 

HomeTruth provides independent, buyer-side property research, risk intelligence and decision-support services.

The standard HomeTruth Buyer Risk Report is prepared for a customer who is considering a specific RERA-registered residential project.

Depending on the project and available information, the report may examine matters such as:

• RERA registration and project status;

• possession and delivery timelines;

• available approvals and completion-related information;

• developer track record;

• financial-risk signals;

• litigation and insolvency information;

• area, loading, density and project characteristics;

• market and pricing context;

• information requiring further investigation; and

• questions or documents the buyer may wish to pursue before proceeding.

The purpose of the service is to help the customer make a better-informed property decision.

 

2. Private Buyer-Side Engagement

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The Buyer Risk Report is prepared pursuant to a private research and advisory engagement initiated by the customer.

HomeTruth is retained by the customer to independently examine information relevant to the customer’s contemplated property purchase.

The report is prepared for the customer’s own decision-making and is not prepared on behalf of the developer, promoter, seller, broker or lender.

 

3. HomeTruth Is Not a Property Broker

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Under the standard Buyer Risk Report service, HomeTruth does not:

• sell real estate;

• market developer inventory;

• introduce buyers and sellers for negotiation;

• negotiate purchase prices or transaction terms;

• collect booking amounts for developers or sellers;

• act as an authorised representative of a developer;

• receive developer brokerage or sales commissions;

• receive transaction-linked remuneration; or

• earn more if the customer completes the property purchase.

 

HomeTruth charges a fixed fee for research, analysis and advisory work.

 

The substance of an activity, rather than its description, determines its treatment under applicable law.

HomeTruth conducts its services subject to applicable law.

The Real Estate (Regulation and Development) Act defines a real estate agent around activities such as negotiating a transfer or introducing buyers and sellers for negotiation; HomeTruth’s standard service is structured to remain separate from those transaction functions.

 

4. Eligibility to Use the Service

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You must:

• be at least 18 years old;

• be legally capable of entering into a contract;

• provide accurate information to the best of your knowledge; and

• use the service for a lawful purpose.

You are responsible for the accuracy of the project information you submit.

 

5. Project Information Required

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For a standard Buyer Risk Report, HomeTruth may request information such as:

• project name;

• developer/promoter name;

• city and state;

• RERA registration number;

• unit or apartment details;

• documents you wish us to consider;

• relevant questions or concerns.

The customer is responsible for identifying the property accurately.

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6. Project Identification and Assignment Acceptance

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Before accepting an assignment, HomeTruth may confirm:

• that the project can be reasonably identified;

• that it is a RERA-registered residential project;

• that the requested work falls within the standard Buyer Risk Report scope; and

• that HomeTruth is able to undertake the assignment.

If the information submitted appears to refer to the wrong project, an unidentifiable project or a matter outside the standard scope, HomeTruth may request corrected information or decline the assignment.

This is different from incomplete public information.

Once the correct project has been identified and the assignment accepted, the fact that some public information is incomplete or unavailable does not automatically prevent HomeTruth from preparing the report.

Where appropriate, the report will identify what could not be sufficiently established and what the customer may wish to investigate further.

 

7. Pricing

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The current standard product is:

HOME TRUTH™ Buyer Risk Report — ₹4,999

Unless otherwise stated at the time of ordering, applicable taxes are included in or added to the displayed price as required by law.

Prices may change for future assignments.

A price change will not retrospectively affect an assignment already accepted and paid for.

Complex, distressed, unusual or non-standard matters may require a separately quoted scope and fee.

 

8. Payment

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Payment is requested after HomeTruth confirms acceptance of the assignment.

Payments may be processed through third-party payment providers.

Your order is treated as confirmed once:

• HomeTruth has accepted the assignment; and

• payment has been successfully received.

Electronic acceptance and contracting are recognised under Indian law; section 10A of the Information Technology Act provides that a contract is not unenforceable merely because its formation occurred electronically.

 

9. Delivery

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The typical delivery target for a standard Buyer Risk Report is:

2–3 business days after assignment acceptance and payment.

This is a target, not an absolute guarantee.

Delivery may take longer where:

• public systems are temporarily inaccessible;

• significant source inconsistencies require additional review;

• the project is unusually complex;

• clarification is required from the customer;

• a relevant technical or third-party service is unavailable; or

• circumstances outside HomeTruth’s reasonable control cause delay.

Where practicable, HomeTruth will inform the customer of a material delay.

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10. What Happens When Information Is Missing

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HomeTruth does not guarantee that every relevant public record, document or data point will be available.

If information cannot be sufficiently established from the material reviewed, HomeTruth may:

• identify the information gap;

• explain why it may matter;

• distinguish it from an adverse finding; and

• suggest what the customer may wish to request or investigate further.

HomeTruth will not knowingly invent missing information.

Missing information does not automatically mean wrongdoing or non-compliance.

 

11. Report Basis and Date

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A Buyer Risk Report reflects information reasonably identified and analysed as of the report date.

Property information can change after the report is issued.

For example:

• RERA records may be updated;

• approvals may be issued;

• timelines may be revised;

• court proceedings may change;

• financial information may change;

• new litigation may arise;

• construction may progress;

• prices may move.

Unless the customer separately purchases an update or monitoring service, HomeTruth has no continuing obligation to update a delivered report.

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12. Analytical Opinions

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HomeTruth reports may contain:

• factual information derived from identified sources;

• calculated or comparative observations;

• risk indicators;

• unresolved information;

• analytical opinions.

Risk classifications and interpretations are HomeTruth’s analytical assessments based on the information reviewed.

They are not:

• findings of legal liability;

• statutory determinations;

• guarantees;

• certifications;

• credit ratings;

• or declarations that a person has committed wrongdoing.

 

13. Litigation and Allegations

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A reference to a complaint, court case, tribunal proceeding, insolvency matter or regulatory dispute does not mean that the allegations have been proved.

HomeTruth seeks to distinguish, where relevant, between:

• allegations;

• pending proceedings;

• interim orders;

• final orders;

• appeals;

• settlements;

• and concluded matters.

The customer should obtain independent legal advice where a proceeding may materially affect the transaction.

 

14. What HomeTruth Does Not Provide

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The Buyer Risk Report does not constitute:

• formal legal title due diligence;

• a legal opinion;

• conveyancing advice;

• a technical or structural inspection;

• valuation certification;

• investment advice;

• tax advice;

• financial planning;

• statutory certification;

• an approval or clearance.

 

Where appropriate, HomeTruth may suggest that the customer engage an independent lawyer, engineer, accountant, financial adviser or other specialist.

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15. Final Property Decision

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HomeTruth does not make the property purchase decision on behalf of the customer.

The final decision remains with the buyer.

The customer should consider:

• personal financial circumstances;

• legal advice;

• technical advice;

• financing;

• risk tolerance;

• intended use;

• alternatives;

• and any other relevant factors.

The Buyer Risk Report should be used as one input into that decision.

 

16. Founder Interpretation Call

On our behalf, the customer may receive a 10 minute interpretation call.

The purpose of the call is to explain important findings in the written report.

The call:

• does not expand the engagement into legal, financial or investment advice;

• does not create a guarantee regarding the property;

• does not replace the written report;

• and does not alter the report scope unless expressly agreed in writing.

 

17. Corrections

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HomeTruth welcomes good-faith factual correction requests.

If you believe that the report contains a material factual error, email:

support@hometruth.in

Please provide:

• the report/project concerned;

• the specific statement;

• why you believe it is incorrect;

• credible supporting documentation or an authoritative source.

HomeTruth may review the request and, where appropriate, correct or clarify the report.

A correction request does not automatically establish that the original statement was incorrect.

 

18. Cancellation Before Work Begins

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If you wish to cancel after payment but before substantive research has begun, contact HomeTruth immediately.

Where HomeTruth agrees that substantive work has not commenced, it may cancel the assignment and refund the amount paid, less any non-recoverable payment-processing charges where legally permitted.

 

19. Cancellation After Work Has Begun

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Once substantive research or analysis has begun, the service is customised to the customer’s specific project.

Accordingly, cancellation or refund may not be available except:

• where required by applicable law;

• where HomeTruth is unable to provide the agreed service;

• or where HomeTruth agrees otherwise in writing.

 

20. After Report Delivery

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Once the completed Buyer Risk Report has been delivered, the service is treated as substantially performed.

The report is generally non-refundable after delivery, except where required by applicable law.

A genuine material factual error will ordinarily be handled through the correction process rather than automatically giving rise to a refund.

Nothing in these Terms limits any mandatory consumer right that cannot lawfully be excluded.

 

21. Intellectual Property

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HomeTruth owns or controls, as applicable:

• the HomeTruth brand;

• report architecture;

• research frameworks;

• methodologies;

• templates;

• scoring/classification systems;

• presentation formats;

• checklists;

• original analytical content;

• internal research workflows.

The customer does not acquire ownership of HomeTruth’s intellectual property by purchasing a report.

 

22. Customer Licence to Use the Report

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Upon payment, HomeTruth grants the customer a limited, personal, non-exclusive and non-transferable licence to use the delivered report for the customer’s own contemplated property decision.

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23. Restrictions on Publication and Redistribution

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Unless HomeTruth provides prior written permission, the customer must not:

• publish the full report online;

• upload the report to public forums or social media;

• commercially redistribute or resell the report;

• reproduce substantial portions for public circulation;

• alter the report and attribute the altered version to HomeTruth;

• extract statements out of context in a misleading manner;

• represent the report as a statutory or legal certification.

These restrictions help preserve the context in which a private, client-specific assessment was prepared.

 

24. Client Misuse

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The customer must not use HomeTruth’s website, services or reports to:

• harass or threaten another person;

• make knowingly false accusations;

• engage in extortion or coercion;

• manipulate or falsify HomeTruth content;

• misrepresent HomeTruth’s conclusions;

• unlawfully scrape or reverse-engineer proprietary systems;

• infringe intellectual property;

• violate applicable law.

 

25. Indemnity for Customer Misuse

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To the extent permitted by applicable law, the customer agrees to indemnify HomeTruth against reasonable third-party claims, losses or costs arising directly from:

• unauthorised public publication of the report by the customer;

• material alteration of the report;

• misleading or out-of-context republication;

• false representation of HomeTruth’s conclusions;

• unlawful use of the report;

• breach of the permitted-use restrictions.

This indemnity does not apply to liability arising solely from HomeTruth’s own unlawful conduct.

 

26. Third-Party Sources

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HomeTruth relies partly on information maintained by third parties, including government authorities, courts, regulators, corporate databases, developers and other sources.

HomeTruth does not control those source systems.

They may contain:

• delays;

• errors;

• missing records;

• inconsistent information;

• outdated material;

• indexing problems;

• inaccessible documents.

HomeTruth therefore cannot guarantee that every existing fact or record will be identified.

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27. Third-Party Technology Providers

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HomeTruth may use third-party services for:

• website hosting;

• payment processing;

• communication;

• document storage;

• analytics;

• research tools;

• automation;

• report delivery.

HomeTruth is not responsible for service interruptions caused solely by third-party systems beyond its reasonable control.

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28. Privacy

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HomeTruth processes personal data in accordance with its Privacy Policy.

The Privacy Policy forms part of these Terms by reference.

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29. Disclaimer

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HomeTruth’s full Disclaimer also forms part of the contractual framework governing the service.

Customers should read it before ordering.

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30. Limitation of Liability

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To the maximum extent permitted by applicable law, HomeTruth will not be liable for indirect, incidental, consequential, special or punitive loss arising from use of the service, including loss of:

• expected profit;

• appreciation;

• opportunity;

• rental income;

• financing;

• resale value;

• savings.

 

Subject to applicable law, HomeTruth’s aggregate contractual liability arising directly from a particular paid Buyer Risk Report will not exceed the amount actually paid to HomeTruth for that report.

This limitation does not exclude or restrict liability that cannot lawfully be excluded.

Indian consumer law can impose liability for deficient services and restrict unfair contract terms, so this clause must be read subject to mandatory statutory rights.

 

31. No Warranty of Outcome

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HomeTruth does not warrant or guarantee:

• that a project will be completed;

• that possession will occur on time;

• that approvals will be obtained;

• that a developer will remain solvent;

• that litigation will be resolved favourably;

• that property prices will rise;

• that the customer will avoid loss;

• that every possible risk will be discovered.

The purpose of the service is to provide structured research and analytical decision support, not to guarantee an outcome.

 

32. Force Majeure

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HomeTruth will not be responsible for delay or failure caused by circumstances beyond its reasonable control, including:

• government portal outages;

• court or regulatory system outages;

• internet or hosting failures;

• natural disasters;

• cyber incidents not caused by HomeTruth’s failure to take legally required measures;

• regulatory restrictions;

• strikes;

• war or civil disturbance;

• other comparable events beyond reasonable control.

 

33. Communications

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By using the service, you agree that HomeTruth may send service-related communications using the contact information you provide.

This may include:

• assignment confirmation;

• payment communication;

• requests for additional information;

• delivery notices;

• support responses;

• correction-related communication.

Marketing communications are governed separately by the Privacy Policy and applicable consent requirements.

 

34. Electronic Records and Acceptance

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You agree that:

• electronic communications;

• online acceptance;

• payment confirmations;

• emails;

• digital reports;

• and other electronic records

may be used in connection with the service.

Applicable Indian law recognises contracts formed through electronic means.

 

35. Changes to These Terms

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HomeTruth may update these Terms from time to time.

The version applicable to an accepted paid assignment will ordinarily be the version in effect when the assignment was accepted, unless:

• a change is required by law; or

• the customer agrees to an updated term.

The latest version will be displayed on the HomeTruth website.

 

36. Assignment

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The customer may not assign the rights under a Buyer Risk Report to another person without HomeTruth’s written consent.

HomeTruth may transfer its rights and obligations to an affiliate, successor or purchaser as part of a legitimate business restructuring or transfer, subject to applicable law.

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37. Severability

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If any provision of these Terms is found to be invalid or unenforceable, that provision will be interpreted or limited to the minimum extent necessary, and the remaining provisions will continue to apply where legally possible.

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38. No Waiver

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If HomeTruth does not immediately enforce a provision of these Terms, that does not mean that HomeTruth permanently waives the right to enforce it.

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39. Entire Agreement

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These Terms, together with:

• the accepted assignment or order details;

• the Privacy Policy;

• the Disclaimer;

• and any written special scope agreed with the customer

form the contractual framework governing the HomeTruth service.

If a separately agreed written scope expressly conflicts with these Terms, that separately agreed scope will govern only to the extent of the specific conflict.

 

40. Governing Law and Jurisdiction

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These Terms are governed by the laws of India.

Subject to any mandatory consumer, statutory or other jurisdiction that cannot lawfully be excluded, courts having jurisdiction at Gurugram, Haryana will have jurisdiction over disputes arising from the contractual relationship.

This clause does not remove any statutory forum or consumer remedy that applicable law requires to remain available.

 

41. Contact

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For service-related questions:

support@hometruth.in

For privacy or grievance matters:

grievance@hometruth.in

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HomeTruth is a brand operated by Robin Marwaha , with its principal place of business at Gurugram.

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